GRIOT
(In Beta)
A complete communication and knowledge capture tool specifically designed for field technicians
Why Griot
Stop waiting at the job for someone to call you back
Got a question? Need help? Never wonder who to call again. Griot makes it easy to find and text, call or video chat the best person on your team for help. Don' get stuck waiting 2hrs for tech support to call you back!
Communicate in Context
Show, don't tell. Video chat with your entire team, share and annotate images to pinpoint where you're stuck or need help. Use instant visual tools to discuss the best path forward.
Make it easy to document and share your work
It can be overwhelming to document each service request. Griot helps you organize your pictures, product manuals, and videos for future reference. Easily share whatever documentation you create with your manager, team, technical support, or even the customer.
Supercharge your performance with the collective knowledge of your entire team at your finger tips
Griot automatically organizes content generated from your team's conversations into a "Knowledge Feed". Scroll through the most relevant documents, videos, and process diagrams. Shorten the learning curve and change the way you and your team collaborate to solve issues in the field.